Dear Customers, Potential Customers, and Website Visitors, as {TITLE TO BE INSERTED HERE} (“” or "Company”), we attach great importance to the protection of your personal data. Within this scope, we would like to inform you as the "data controller" under Law No. 6698 on the Protection of Personal Data ("KVKK") about your personal data and processing procedures.
WHAT PERSONAL DATA WE PROCESS
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
Details regarding your use of the Site (Your behaviors on the site, transactions, preferences, visited products, etc.)
Your specifically assigned Username and Password
Your company information (Company name, phone number, address)
Upon the Establishment of the …… Contract;
Your identity information (Full Name, Date of Birth, Turkish ID Number)
Your contact information (Address, e-mail address, phone number)
In case you request an invoice and share it with us (Turkish ID Number, Tax Identification Number)
If you pay by credit card, processing for transmission to the Payment Institution
If Wire Transfer is selected as the Payment Method, bank IBAN and bank details you use,
If You Are a User;
Your specifically assigned Username and Password
Your company information (Company name, phone number, address)
Records of services provided by our Company (Request and Complaint Management)
Records created by forms related to your complaints
As a user, we keep the status of data processor within the scope of the electronic commerce system we provide, without specifying processing purposes and means, data belonging to your customers arising only from storage and use of the system,
In Case You Give Consent to Electronic Commercial Communication;
Your identity information (full name),
Your contact information (address, e-mail address, phone number)
Details regarding your use of the Site (Your behaviors on the site, transactions, preferences, visited products, etc.)
Your marketing-based information (Date of birth, site usage, shopping habits, demographic member/user/customer information such as address and habits, all kinds of purchasing habits-preferences, likes and related comments on every product and service, used campaigns, surveys and their content, invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, identification information (cookies, web browser identifiers, IP, beacon, wired/wireless network connection info, etc.),
PURPOSES OF PROCESSING YOUR PERSONAL DATA
Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;
General Purposes:
To resolve your problems and complaints when you contact us and to communicate with you if necessary by using your identity and contact information,
To fulfill our obligations arising from the legislation, especially regarding information security, by using your identity, contact, invoice, and shopping information,
To use all rights of lawsuits, responses and objections against official institutions like courts, enforcement offices, arbitration committees regarding disputes arising from the contract by using your identity, contact, invoice, and shopping information,
To distinguish the records we create about you in our system from records related to other customers and to enable you to benefit from post-sale operational processes without presenting invoices/receipts by using your identity and contact information,
To prepare an invoice when you request by using your identity and invoice information,
If you want to pay by credit card, to collect payment by processing your credit card information (credit card information is transferred to the payment institution without being saved).
To fulfill our retention obligations arising from legislation by using your identity, shopping, and invoice information
If You Are a User,
Within the User Complaint and Request Form, to improve our product and respond to your requests instantly,
In case of regular payment tracking and adjustment of account information and to ensure the management of your electronic commerce environment provided to you,
To enable the execution of your sales made as a user and management of your electronic commerce site,
For management of your requests within the scope of the provided service and to ensure the electronic commerce of Users in the best way following the principle of best service,
To manage your electronic commerce site with our business partners to whom we transmit your data on the website or upon your request,
If You Give Consent to Electronic Commercial Communication
To create and perform general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities, and all commercial communication activities directed to you by processing your identity, contact, shopping, and marketing-based information.
METHOD AND LEGAL BASIS FOR THE COLLECTION OF YOUR PERSONAL DATA
Your personal data is processed by {TITLE TO BE INSERTED HERE} within the scope of your transactions on the Site, your requests and complaints, purchases you make, every kind of shopping, collection, delivery, transaction, survey filling on the Site, automatically or through electronic systems, and within the scope of your Electronic Commercial Communication Consent obtained.
{TITLE TO BE INSERTED HERE} collects your personal data based on the legal reasons of "necessity of data processing for the establishment and performance of contract", "fulfillment of legal obligation", and "data processing is mandatory for the legitimate interests of the data controller" in relation to the ………. processes on the Site; legal reason of "fulfillment of legal obligation" related to retention obligations arising from legislation; based on "necessity of data processing for the establishment and performance of contract" in case you are a user; and based on "necessity of data processing for the exercise of rights" for tracking your requests and complaints; personal data is collected on the legal bases of explicit consent in case you give Electronic Commercial Communication Consent and for offering new services with business partners.
Explicit consent means; it is expressly stipulated in other legislation our Company is subject to,
It is directly related to the establishment or performance of a contract, and the processing of personal data of the parties is necessary to provide the requested products and services and fulfill the contracts you have made,
It is mandatory for fulfilling legal obligations,
It has been made public by the relevant person themselves,
Data processing is mandatory to establish, exercise, or protect a right,
Data processing is mandatory for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the relevant person.
Explicit consent means; non-health-related personal data can be processed without explicit consent when cases prescribed by laws occur,
Health-related personal data can only be processed without explicit consent of the individual by authorized persons or institutions under confidentiality obligation for the protection of public health, preventive medicine, medical diagnosis, treatment and care services, and planning and management of health services and financing.
TRANSFER OF YOUR PERSONAL DATA
YOUR RIGHTS
Under Article 11 of the Law; by the methods in the "Contact" section of this Policy,
To learn whether your Personal Data is processed,
To request information if your Personal Data has been processed,
To learn the purpose of personal data processing and whether it is used in accordance with its purpose,
To know third parties to whom your Personal Data is transferred in Turkey or abroad,
To request correction if your Personal Data is processed incompletely or inaccurately,
To request deletion or destruction of your Personal Data under the conditions outlined in the KVKK legislation,
To request notification to third parties to whom your Personal Data was transferred,
To object to adverse results arising from automatic processing of your data,
To claim compensation for damages if you suffer losses due to unlawful processing of your Personal Data.
CONTACT
You can submit your requests to ……. as the Data Controller to the e-mail address allocated for this application procedure of ………………. from your registered e-mail address on the system, or in writing to the following address of ……….. (Please note that requests must comply with required legal procedures when applicable.)
Address:
Phone: